Privacy Policy
Welcome to Beyond. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or interact with us online.
Beyond is a second-hand, vintage and handmade finds store based at 1 Hugo Hahn Street, Klein Windhoek, Namibia. You can contact us on 081 750 2876 or through our Facebook page at facebook.com/beyond.nam.
Information We Collect
We may collect personal information that you choose to share with us, such as your name, phone number, email address, delivery or collection details, product enquiries, and messages sent through our website, WhatsApp, email or social media.
If the website includes shopping, catalogue, enquiry or checkout features, we may also collect order details, billing details, product preferences and related transaction information needed to process your request.
How We Use Your Information
We use your information to respond to enquiries, confirm product availability, assist with purchases or collections, provide customer support, improve our website, and keep basic business records where required.
We do not sell your personal information. We only share information when it is needed to provide a service, comply with the law, protect our business, or complete a request you have made.
Cookies and Website Analytics
Our website may use cookies and similar technologies to keep the site working correctly, remember basic preferences, understand website traffic and improve the browsing experience. You can disable cookies in your browser settings, but some website features may not work as intended.
Online Store and Payments
If online ordering or payment features are enabled, your order and payment information may be processed through trusted third-party services. Beyond does not intentionally store full card details on the website.
Social Media Links
Our website may link to Facebook, Instagram or other social platforms. These platforms have their own privacy policies and may collect information when you visit or interact with them. We recommend reviewing their privacy terms separately.
Keeping Your Information Safe
We take reasonable steps to protect personal information from unauthorised access, loss or misuse. No online system is completely secure, but we aim to keep only the information we need and handle it responsibly.
Your Choices
You may contact us to ask what personal information we hold about you, request a correction, or ask us to remove information where we are not required to keep it for legal or business reasons.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
For privacy questions or website enquiries, please contact Beyond at 1 Hugo Hahn Street, Klein Windhoek, or WhatsApp us on 081 750 2876.